Our client is a world’s leading organization in its relevant field

• Establish a positive relationship with our customers, understand their requirements, answer their queries and make sure their needs are met on time. 
• Support the sales managers across the world by providing them information when required obtain pricing information from the sales manager, quote and negotiate the prices with the customers.
• Process the purchase orders onto the ERP system, coordinate with the cross-functional departments and drive them to meet the customers requirement in a timely and efficient manner. 
• Review and analyse the historical and forecasted data and prepare management information reports for the global sales team and the top management. 
• Keep up to date with product and industry developments, analysing their impact on the services we provide.

• At least  2-3 years’ experience in Customer Service/ Merchandiser functions in a BPO/ Multinational Environment/ Manufacturing industry.
• Fluent in communication in English. (Written and spoken)
• Part Qualification in CIM, SLIM or a Bachelor’s Degree would be an added advantage.
• MS Excel and MS Word skills for data analysis and review.
• Ability to work in a stressful environment, self-prioritizing, and organizing tasks. 
• Attention to detail, great analytical skills, ability to work independently and consistently.
• Should be a good team player and be ready to support colleagues at all times. 
• Must be a flexible and approachable person